Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
I am using Windows 10 [upto date]
I keep getting a request from windows to install a Dropbox Update...... when I agree nothing happens and the request comes again later in the day.
I have agreed to the update and also not agreed...... I wondering if it is a scam......... it does come with certification.
Hi @beastie, let's jump right into this!
You mentioned that you see a Windows notification for the Dropbox update, so most likely that wouldn't be a scam.
Have you tried to restart your device? If you have, and nothing worked, could you also send me a screenshot of the pop-up message that you see on your end, so I can have a visual too?
Keep me posted!
Once you've taken it, you should be able to see a camera icon above the reply box here on the Community, so you can attach your screenshot in your next reply.
Hi @beastie, have you changed the UAC settings on your machine to be more sensitive?
Did you install the Dropbox desktop application with admin privileges by following these steps?
Did you try to update the Dropbox desktop application manually using this link?
For more info on available support options for your Dropbox plan, see this article.
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