Unable to install Dropbox on Windows 10 - The installer encountered error 2

[MarianR]

Hello,

I am running Windows 10 Home 20H2 19042.985.  I kept receiving a message that Dropbox needed to be updated.  So, finally I tried it.  It would download and run and close right away.  I tried all sorts of things to try and get it installed.  I was able to start the install when I booted in Safe mode with Networking turned on.

I tried both the installer that downloads the image, and the one that indicates it is a full install with no network connection required (which is false, it would not run unless I was connected to the internet.

I have finally goto the point where the installer does download things and then runs.  But then the following error comes up:

When OK is clicked I get the following:

I have the latest version of Chrome, which is my default browser.  If you notice the above image it is Windows Explorer that opens up.  I updated Edge to the latest version, FireFox, etc.  Nothing works.  

I have read a lot of updates in the community with people who have gotten the same errors.  I have tried many of them with no success.  Is there a really true offline installer that needs no internet connect?  Then once I get it installed I could boot out of safe mode and make the connection to my Dropbox account?

Or, is there a way to correct the error?  Right now the only way I can access Dropbox is via the Web browser.  

Any help you can give so that I can get this installed will be appreciated.

Marian

[Hannah]

Hey @divakar, thanks for commenting here. 

Can I email you, so we can look into this?