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Hey,
I have an issue with the Dropbox Smart Synch function on my MacBook Pro M1 2020.
Until recently everything worked just fine, I also have the "Smart-Synch-Update for Mac" Box checked in the settings.
But now, when I synch a file or folder to "online only" it will do that and show, that the file has 0 Byte. But simultaneously my "other files" space in the MacOs Disk Space Tool increases so that I have about 250GB of "other files" on my system, that are no where to be found. Even if I search everything on my Mac there is no folder that is so big.
Can anyone help me?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hey Walter,
thanks for the reply!
Everything is up to date and I already cleared the cache folder, but that didnt solve my problem unfortunatly.
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hey Walter
Here is a Screenshot of my "largest" Folder in my Dropbox:
As u can see, most of the folders are synched for "online only" with some exceptions for files I need frequently.
Here is another Screenshot of my files, where u can see, that the numbers doesnt add up. It says that there are 270GB in my user folder wich are nowhere to be found.
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hey Walter,
sure, u can contact me via Mail.
Do I have to write my mail adress here or do u have it?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
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