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DenverDTS
3 years agoExplorer | Level 4
Move folder option is not available
End users can't move files or folders. One of the folders is private, but no option to share other than via link. Want to move folders to the root of the company directory and share out with specific users.
13 Replies
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- Jay3 years ago
Dropbox Community Moderator
Hi DenverDTS, thanks for bringing this to our attention.
What options do you get when clicking the share button in the Dropbox folder and the Dropbox site?
Are you on a Dropbox Business team or a personal account?
This will help me to assist further!
- DenverDTS3 years agoExplorer | Level 4
Business and please see screen shots that are on this post.
Thank you.
Lance
- Jay3 years ago
Dropbox Community Moderator
The screenshots don't show anything regarding moving folders, because you don't move folders using those methods.
What happens if you select the folder on the Dropbox site by hovering over the folder (while in the parent folder) and see what options you get when clicking the ellipsis that appears on the right?
- DenverDTS3 years agoExplorer | Level 4
Here is the screen shot from web when trying to move folders.
- Jay3 years ago
Dropbox Community Moderator
You're clicking on the wrong ellipsis, could you try clicking this ellipsis when hovering over the folder itself in the parent folder?

- DenverDTS3 years agoExplorer | Level 4
I can double check. But tried both ellipsis.
- DenverDTS3 years agoExplorer | Level 4
Checked both. No option to Move files.
- Walter3 years ago
Dropbox Community Moderator
In that case, could it be that your team's admin has disabled top level editing?
Let us know when you get the chance, Lance.
- DenverDTS3 years agoExplorer | Level 4
If that is the case, would private folders be included in that setting as well?
- DenverDTS3 years agoExplorer | Level 4
That option is enabled.
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