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Problem with gifs that were converted to jpg images

Problem with gifs that were converted to jpg images

Neryradioactive
New member | Level 2

Hello I made a copy of my phone to Dropbox because I no longer had memory, and all the gif files, when uploaded to Dropbox, have become jpg, and I have already deleted all the files from my phone and I cannot recover them. Is there no way to make gif files play as gif?

Hola

Hice una copia de mi movil a dropbox porque ya no tenia memoria, y todos los archivos de gif, al subirlos a dropbox, se han convertido en jpg, y yo ya eliminé todos los archivos de mi movil y no puedo recuperarlos. ¿No hay manera de que los archivos gif se reproduzcan como gif?

1 Reply 1

Jay
Dropbox Staff

Hi @Neryradioactive, thanks for bringing this to our attention.

 

How did you originally upload the images to Dropbox?

 

Depending on how the upload was done, could you try renaming the jpg extension to gif to see if this helps?

 

Keep me updated with any progress!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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