Recipient of shared folder having to buy space?

[RFP1]

Why are the recipients of my shared folders being told they need to sign up and pay for dropbox or saying they need more space?

[Rich]

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@RFP1 wrote:

Why are the recipients of my shared folders being told they need to sign up and pay for dropbox or saying they need more space?

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Are you on a paid plan? If so, you paid for more storage; they did not. Since a shared folder exists within the account of each member, they need to have enough available space in their own account to hold the folder.

• https://help.dropbox.com/accounts-billing/space-storage/storage-space

[RFP1]

Yes I am on a paid plan. but what if clients don't even have db? Do they still have to sign up to receive a shared folder from me? Thanks Rich

[Rich · Accepted solution]

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@RFP1 wrote:

... but what if clients don't even have db? Do they still have to sign up to receive a shared folder from me?

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Yes, a Dropbox account is required to join a shared folder.

If your clients only need to view or download the content, and have no need to upload files to you or modify the files in the folder, you can send a Shared Link to the folder instead. A Dropbox account is not required for a Shared Link.

• https://help.dropbox.com/files-folders/share/view-only-access

[RFP1]

Thanks again for your help!!

[satyapivot]

I have a space in my Dbox let say 100gb. When i share some folder to someone who has only 2gb space. The shared person space full by 2 gb why this is happening. ?????

[Megan]

Hi @satyapivot, wishing you a great week ahead.

Because the OP expressed the same concern, I've merged your question into this thread.

Feel free to take a look at what has been suggested here, and let me know if you have any questions. 

Thanks!

[SThornton87]

Hi, A client shared a dropbox folder with me so I can access his material and collaborate with him. Drop box tells me I have to upgrade to view his files. Is there a way to view files without me having to upgrade my account? The files sit on his paid account. 

[Rich]

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@SThornton87 wrote:

A client shared a dropbox folder with me so I can access his material and collaborate with him. ... The files sit on his paid account. 

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Actually, once you accept the share, the files exist in both accounts, which is why you need to have enough space in your own account to hold the shared folder. You're not accessing the files in his account. You get your own copy of the folder and any changes you make sync back to his copy.

• https://help.dropbox.com/storage-space/storage-space

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Drop box tells me I have to upgrade to view his files. Is there a way to view files without me having to upgrade my account?

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If you only need to view and/or download the files, you can ask him to send you a shared link to the folder instead. If you need to be able to edit or add files in the folder so they sync back to him, then you need to have enough space in your account to hold the folder, thus you would need to upgrade.

[SThornton87]

Great thank you!