cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to make sure we keep you updated on the ideas that other users have shared here on the Community? Us too! Check them out over here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1
Ask
2
Comments

Re: Slow upload speed

Re: Slow upload speed

xerkon
Helpful | Level 5

Some good news! My support person is in touch with the software engineers, so maybe I'm making some headway!

Re: Slow upload speed

tgr74
Explorer | Level 4

Hi Jay,  I don't know how to do the things you are suggesting.  Can you give more detail?   My dropbox uploads are painfully slow and I even upgraded my internet to 20MB per second for uploads. 

Re: Slow upload speed

Jay
Dropboxer
Hi @tgr74, could you clarify what steps you're referring to in order to assist further?

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: What do you think about the Community? Fill out our survey here!

Re: Slow upload speed

tgr74
Explorer | Level 4
Hi Jay, I was referring to this message you had on this thread:

“ Hi @xerkon, thanks for posting on the community!

There is a possibility that a proxy, VPN, firewall, security software, or even ISP/router issues could be restricting traffic to the following Dropbox domains.

I'd recommend trying to check each one of these to se if any of them could be affecting the app's connection to the site.

Keep me updated with any progress”

Re: Slow upload speed

Soonjas
Helpful | Level 6

Just to update, I am still experience the same issue. The support have not being much help, just going through the same things.........it's very frustating.

Re: Slow upload speed

Jay
Dropboxer
@tgr74, there isn't much I can suggest, since these are specific to your computer and what you have installed on there. 

Did you install any antivirus software or other security software? If so, try disabling it to see if this helps.

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: What do you think about the Community? Fill out our survey here!

Re: Slow upload speed

tgr74
Explorer | Level 4

Hi Jay,  I'm on a Mac and have not installed any antivirus or security software.  I don't think I have a proxy, VPN or firewall.   I just started using the app vs. my browser and that seems to have sped things up notably. I actually preferred using my browser though so I wish I could continue but I'll just try get used to using the app 

Re: Slow upload speed

Soonjas
Helpful | Level 6

Just to let everyone know that the latest Dropbox version has seems to fixed my issue of slow uploads (please refer original post https://www.dropboxforum.com/t5/Dropbox-files-folders/Does-Dropbox-limit-the-upload-speed-Very-Slow-...

 

I am now getting great upload speeds via Dropbox desktop App. Now my Dropbox desktop app is version 127.4.4265 on Windows 7. As previously mentioned, this issue seems to be on Windows 7 and had problems with v 120.4.4598 .

In conclusion, and evidence by my testing on various devices, it is the Dropbox app that had restricted the upload speed!!!!!!!!!!!!!! @Jay  please take note.

Re: Does Dropbox limit the upload speed? Very Slow uploads!

Soonjas
Helpful | Level 6

Just to let everyone know that the latest Dropbox version has seems to fixed my issue of slow uploads (please refer original post https://www.dropboxforum.com/t5/Dropbox-files-folders/Does-Dropbox-limit-the-upload-speed-Very-Slow-...

 

I am now getting great upload speeds via Dropbox desktop App. Now my Dropbox desktop app is version 127.4.4265 on Windows 7. As previously mentioned, this issue seems to be on Windows 7 and had problems with v 120.4.4598 .

In conclusion, and evidence by my testing on various devices, it is the Dropbox app that had restricted the upload speed!!!!!!!!!!!!!! @Jay  please take note.

Re: Slow upload speed

Sabertooth
Explorer | Level 3

EDIT:

My bad. Please disregard my message below. The app is actually working just fine, and my upload speed calculations were wrong (Mb vs MB).

---------

Hello!

I have the exact same problem on Windows 7, with upload speeds at about 1/10th of my actual upload speed. I have version 127.4.4265 of the app, and that alone does not seem to solve it. 

Upload speed limits are disabled under preferences and there is no antivirus, VPN or firewall running in my system.

 

 

Need more support?