Slow upload speed

[xerkon]

Basically, uploading to dropbox via the web works as it should (10 MB per second). But uploading via dropbox folder is stuck at 1 MB per second, even after selecting the "do not limit" option. Is that setting broken on Windows 7? Could someone check that on their computer?

[Jay]

Hi @xerkon, have you checked my previous response to see if any app or service is throttling your upload speed in the desktop app?

[Soonjas]

That can't be true. As I said, I can upload fine via Dropbox browser( Chrome browser). when I upload via the Dropbox app, it appears to have a hard limit on the upload rate.

[xerkon]

Sorry, @Jay, I'm not getting it. How can my web browser (firefox) upload/download at full speed from www.dropbox.com while an app that was made by dropbox for accessing dropbox can't? It sounds like what you're saying is that the dropbox desktop app doesn't know how to correctly communicate with its own domain? But that's the whole purpose of the app!

Also, I have no idea what you mean by "checking" a domain. Check how? With what tools? Maybe you wouldn't mind giving me an example, if you still think that might be the issue. Thanks!

[Jay]

There can be some apps or services which restrict other apps on your computer. Antivirus and security software can prevent the Dropbox app from connecting to the site, or preventing it from connecting at full speed. 

Try disabling any software which could be related to this. This article also gives more information on what could be causing this.

[Jay]

The browser is a separate app when compared to the desktop app, so different services on the computer might not affect the browser.

Try to disable any security apps or antivirus programs to see if they help with the desktop app upload speed.

[Soonjas]

I don't have any antivirus software running or security apps on all three of my Windows 7 devices. 

It was working fine, until the recent updates to the Dropbox app...........There are others also experiencing this same issue

[Soonjas]

Hey @xerkon  I am too experiencing this issue, and so are others. Windows 7 as well.

This is my post here: https://www.dropboxforum.com/t5/Dropbox-files-folders/Does-Dropbox-limit-the-upload-speed-Very-Slow-...

There is obviously a problem with Dropbox app with Windows 7.

[xerkon]

Hi, @Soonjas thanks for sending me that link (I put a link in your thread to this one).  I quickly perused your thread and it seems like we have the same problem. It's as if the upload speed is stuck at it's default value even after selecting no limit.

@JayI am also not running any security software whatsoever, so it can't be that.

I really hope I'm wrong about this, but it's starting to feel like a "well, windows 7 support has officially ended, so....we can't guarantee that any of our products will continue to work with windows 7" kind of thing.

[xerkon]

Here's the link to my thread on this same issue: https://www.dropboxforum.com/t5/Dropbox-files-folders/Slow-upload-speed/td-p/518185/page/1