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Slow upload speeds on Windows 7

Re: Slow upload speed

Jay
Dropboxer
I'd recommend getting in contact with the support team regarding this matter, for them to look into this in more detail.

Once you get a ticket ID from the automated response, please let me know the number here so I can locate it in our system!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Slow upload speed

xerkon
Helpful | Level 5

Here's the response I got. I've already replied with an email that basically said, "Sorry dropbox support, you'll have to do better than that."

 

[Removed as per Community Guidelines]

Re: Slow upload speed

Jay
Dropboxer
Thanks for the info, the support team will be able to investigate this further as you're already in contact with them.

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Slow upload speed

xerkon
Helpful | Level 5

Got a response from dropbox support and will update this thread with any resolutions.

 

 

Re: Slow upload speed

Jay
Dropboxer
If the response didn't help, reply to that ticket directly to continue the troubleshooting. 

Creating a new ticket would only prolong the troubleshooting since you'd need to start over.

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Slow upload speed

Photomate123
New member | Level 2

I am also experiencing slow upload speeds with windows 7.  There was a notification of system maintenance last week and since then my files upload to 1 second remaining then I get a upload or server error.

Re: Slow upload speed

Soonjas
Helpful | Level 6

@xerkon I pretty much got the similar reply =(

Re: Slow upload speed

tgr74
Explorer | Level 4

I'm on a Mac and I was trying to upload some files and it was giving an ETA that was fluctuating between 1 hour and 3 hours per file.  I took the same files into WeTransfer and the upload estimated 15 minutes for all 3 files.   REALLY frustrating to pay a premium for DropBox and have the free service of WeTransfer blow them out of the water speed-wise.   I really hope Dropbox looks into this seriously.   I will have to seek another option if it persists. 

Re: Slow upload speed

Photomate123
New member | Level 2

So I have to confess that I found the source of my problems.  I found that I was experiencing slower internet upload speeds on other sites as well.  I did a factory reset on my modem/router, reconfigured my internet service provider information in the modem/router, and now have much higher upload speeds.  This action solved my issue with dropbox as well.  Thank you all for your inputs.

 

Respectfully

Re: Slow upload speed

xerkon
Helpful | Level 5

Just finished typing a response to dropbox support. They keep wanting to blame firewalls and networks. Here's how I see it, as simply as I can put it:


If, under a particular OS, program A uploads a file to dropbox.com at speed X, and program B uploads the same file to dropbox.com at speed .1X, the fault has something to do with Progam B.

 

Is my logic wrong?

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