Your workflow is unique 👨💻 - tell us how you use Dropbox here.
Forum Discussion
omahawildcat
1 year agoExplorer | Level 3
shared file access notification
How do you view the access record of people who's icons are not showing up? I have 11 other people that have shared access to my folder, but I can't access their grey icon to see if they have viewed the file? Or does that mean none of those people have accessed the file yet?
5 Replies
Replies have been turned off for this discussion
- Jay1 year ago
Dropbox Community Moderator
Hi omahawildcat, thanks for your message!
Are you viewing this as a shared folder on your account, or a shared link to a folder?
This will help me to assist further!
- omahawildcat1 year agoExplorer | Level 3
A shared folder on my account.
- Jay1 year ago
Dropbox Community Moderator
Thanks for the info, you'll be able to see viewer info using these steps, depending on which plan you're currently on.
- omahawildcat1 year agoExplorer | Level 3
How do I see the viewer info for these users in essentials?
- Hannah1 year ago
Dropbox Community Moderator
Have you checked the activity for that file, omahawildcat?
About Create, Upload, and Share
Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!