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shared file access notification

shared file access notification

omahawildcat
Explorer | Level 3

How do you view the access record of people who's icons are not showing up? I have 11 other people that have shared access to my folder, but I can't access their grey icon to see if they have viewed the file? Or does that mean none of those people have accessed the file yet?

 

omahawildcat_0-1710012192934.png

 

5 Replies 5

Jay
Dropbox Staff

Hi @omahawildcat, thanks for your message!

 

Are you viewing this as a shared folder on your account, or a shared link to a folder?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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omahawildcat
Explorer | Level 3

A shared folder on my account. 

Jay
Dropbox Staff

Thanks for the info, you'll be able to see viewer info using these steps, depending on which plan you're currently on.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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omahawildcat
Explorer | Level 3

How do I see the viewer info for these users in essentials?

omahawildcat_0-1710185442480.png

 

Hannah
Dropbox Staff

Have you checked the activity for that file, @omahawildcat?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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    Hannah Dropbox Staff
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    omahawildcat Explorer | Level 3
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