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Will I lose my files if I downgrade?

Will I lose my files if I downgrade?

DTM
New member | Level 2

If i decide that i am not going to go ahead with my Dropbox Business subsription? Am i going to lose all the files that i have got on the app already?

1 Accepted Solution

Accepted Solutions

Re: Dropbox Business

Jay
Dropboxer
Hi there, Dropbox doesn’t delete your files if you downgrade your account.
 
All that will happen is that syncing will stop if your account is overquota after the change.
 
Hope this helps clarify matters!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

9 Replies 9

Re: Dropbox Business

Rich
Super User II

No, upgrading or downgrading a Business subscription will not remove any files from your account.

Re: Dropbox Business

Jay
Dropboxer
Hi there, Dropbox doesn’t delete your files if you downgrade your account.
 
All that will happen is that syncing will stop if your account is overquota after the change.
 
Hope this helps clarify matters!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Dropbox Business

DTM
New member | Level 2

Thank you for that, much appreciated. But all the current files will still be alright?

Re: Dropbox Business

Jay
Dropboxer

Yep, nothing happens to those files!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
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Re: Dropbox Business

DTM
New member | Level 2

Thank you so very much for your reply & your time.

Storage

omendra9
New member | Level 2

Hello i have dropbox basic and i tried dropbox business trial and uploaded files more than 10gb and when i'm going to cancel trial what happens to those files ?
are they going to delete them or it's just i can't upload new files but keep those 10gb froever ?

Re: Storage

Jane
Dropboxer

Hey @omendra9, I’ve moved your post under this discussion, just so as to ping you to the hints posted here previously. While these pointers should address your initial questions, please let us know if you have any follow-up inquiries or observations. Thanks & have a wonderful week ahead until we talk again! 

 


Jane
Community Moderator @ Dropbox
dropbox.com/support

 

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Re: Will I lose my files if I downgrade?

moralusa
New member | Level 2

hi everyone i would like to ask a question is this safe to store website backup on google dropbox, i just want to create backup of my website moralusa and want save it on ?

Re: Will I lose my files if I downgrade?

이재석
Helpful | Level 6

Good morning.
If you downgrade the plan, you will not lose any files you have uploaded previously.
However, please note that we cannot upload additionally.

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Top contributors to this post

  • User avatar
    이재석 Helpful | Level 6
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    moralusa New member | Level 2
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    Jane Dropboxer
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    omendra9 New member | Level 2
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    DTM New member | Level 2
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