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I got a new macbook (M2) and migrated from my old macbook (2019 intel).
Initially I set all of my dropbox folders to online only so I could then manually select what I wanted to keep local.
I have always kept my logic projects in dropbox so I never have to worry about backing up.
For some reason some logic projects are disappearing from their folders. And when I sync locally they do not appear. Only the audio files, bounces, samples etc. folders remain.
If I go to dropbox.com the logic project file is there. But when I download it and try any open it, it says it cant be opened! (See screenshots)
I have a bunch of important work that I cannot access. What is happening here?
Hi @doppyjoe, thanks for bringing this to our attention.
Just for clarification, is this screenshot from within Finder, or the Logic app?
This will help me to assist further!
Do the folders that don't download to the machine contain data when viewing on the site?
Yes, This is how it looks on the site.
On the site I can see the logic project files.
As mentioned, If I was to download this from the site and try and open it, I would get the cant open error. And if I sync locally via finder, the project files do not appear.
I have also tried downloading just the project files and putting them in the folder in finder, then then I get a conflict error and it still does not open even if i rename it. @Jay
Could you attach a screenshot showing the local files in Finder and the version that appears on the site?
Sorry to jump in here, @doppyjoe.
If you manually right-click on a folder and mark it as 'available offline', can you then open it and the files inside?
Sorry to jump in too, @doppyjoe.
Out of curiosity, when did you start having this issue exactly? Were there any updates on your device/Dropbox app/Logic Pro app right before the issue occurred? Has this been happening, in general, since getting your new Mac computer?
Do you have any other Logic Pro files outside Dropbox that can be opened with no issues at all?
Finally, what's the app version and syncing status of your Dropbox app at the moment? Is your local Dropbox folder located in ~/Library/CloudStorage?
For more info on available support options for your Dropbox plan, see this article.
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