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app musicbox

app musicbox

Niek Scholten
Explorer | Level 3
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I use on my iphone Musicbox to play music from dropbox.

After the iphone update the app is malfunctioning: after one track it returns to the main menu...

1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff
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Hi @Niek Scholten, you'd need to open the Musicbox app itself and reconnect to Dropbox from there. This is how it forms the connection to Dropbox. 

 

The Dropbox app center is only for certain specific apps that have more integration with Dropbox.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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12 Replies 12

Walter
Dropbox Staff
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Hey @Niek Scholten, sorry to hear about this.


Can you please clarify if it's the Musicbox app that's having this malfunction or if it's the Dropbox app?

 

Have you tried clearing the cache of your apps or rebooting your device since you first noticed this?

 

Keep me posted, Niek.  


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Niek Scholten
Explorer | Level 3
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Thans, but: the Dropbox app center doesn’t even Fins the Musicbox app to reconventie it after de-instelling. Hoe is this possible?

Niek Scholten
Explorer | Level 3
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Thanks but the Dropbox app center can’t even find the Musicbox app to reconventie it after de-instelling. Hoe is this possible?

Jay
Dropbox Staff
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Hi @Niek Scholten, you'd need to open the Musicbox app itself and reconnect to Dropbox from there. This is how it forms the connection to Dropbox. 

 

The Dropbox app center is only for certain specific apps that have more integration with Dropbox.


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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Niek Scholten
Explorer | Level 3
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YES that’s it ! Thanks a lot!!

Jay
Dropbox Staff
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No worries, glad to have helped out! If you need any further assistance in the future, please let me know.

 

Enjoy your week ahead!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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Niek Scholten
Explorer | Level 3
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But: the problem is stil this:ween you start another track musicbox returns to its mainpage

Walter
Dropbox Staff
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In that case, you'd need to reach out to the Musicbox app and ask them directly about this @Niek Scholten 

 

I wish we could help more! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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Niek Scholten
Explorer | Level 3
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Thank you, any idea how I could reach them?

 

Niek

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