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Re: Upgrade Plus Account to 4TB

Upgrade Plus Account to 4TB

Qualitat Corp L
New member | Level 2

I have dropbox plus with 2TB + 1TB = 3TB, I need to expand the total capacity to 4TB. How can I do this without upgrading to Dropbox Business?

5 Replies 5

Mark
Super User II

Hi @Qualitat Corp L 

I'm afraid you cannot. 

 

You may be able to go to Professional and then add on a 1TB upgrade if its available, but, not sure thats rolled out to everybody yet.


 


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Qualitat Corp L
New member | Level 2

QualitatCorpL_0-1652985468124.png

previously I already accepted that option, I have stayed in 3TB total, I need 1 TB more.. 😄

Mark
Super User II

But thats my point - if you upgrade your account from Plus to Professional you automatically get an extra TB of space and then you add another one on which makes 4TB 🙂

 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Grapefruit
New member | Level 2

Right now I'm using "Professional". I only have 3 TB available. During the change of plan, I did not see an offer to purchase an additional 1 TB. How can I expand the space to 4 TB? Thanks for the help!

Rich
Super User II

@Grapefruit wrote:

Right now I'm using "Professional". I only have 3 TB available. During the change of plan, I did not see an offer to purchase an additional 1 TB. How can I expand the space to 4 TB? Thanks for the help!


IF the option is available to you, it would be on your Plan page under Available add-ons. Dropbox rolls these feature out gradually over time, so it may not be available to everyone just yet.

 

9999ee890eb1c0f5dce3d3a2d713c73f.png

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