Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
I upgraded My account last week. I paid for one year but I didn’t received a confirmation mail. And the account hasn’t been upgraded. Van someone help?
Hey @Rainman32163, thanks for joining our Community.
Did you pay for your subscription through the Dropbox app on your mobile device, or directly through our website?
This info will enable me to assist you further!
For more info on available support options for your Dropbox plan, see this article.
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