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Can't set up two-step verification for my country

Can't set up two-step verification for my country

sajjadahmad999
New member | Level 2
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for 2step verification, I want to add my mobile number but there is No my country, my country is Pakistan

1 Accepted Solution

Accepted Solutions

Nancy
Dropbox Staff
Go to solution

Thanks for posting here, @sajjadahmad999

 

I’m afraid that as of 03/09/2023, setting up new devices to receive security codes by text message isn't supported, if your country code is +92. You can also double check this here

 

However, you can try generating a 2FA code instead via an authenticator app.

 

If you need something else though, please let me know.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

4 Replies 4

Nancy
Dropbox Staff
Go to solution

Thanks for posting here, @sajjadahmad999

 

I’m afraid that as of 03/09/2023, setting up new devices to receive security codes by text message isn't supported, if your country code is +92. You can also double check this here

 

However, you can try generating a 2FA code instead via an authenticator app.

 

If you need something else though, please let me know.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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sajjadahmad999
New member | Level 2
Go to solution

Thank you so much for guiding me. I will go with the Google Authenticator App. No more questions

syedmuhammadjunaid
New member | Level 2
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Hello i tried to enter my phone as a backup / 2FA option on the settings page but to my surprise mu country is not listed in the country list. +92 Pakistan.

Nancy
Dropbox Staff
Go to solution

Hey @syedmuhammadjunaid, I’ve merged your post here, as your request is similar to the one discussed. 

 

Please check my reply above, and let me know if you have any questions.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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    Nancy Dropbox Staff
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    syedmuhammadjunaid New member | Level 2
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    sajjadahmad999 New member | Level 2
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