Dropbox folder size is wrong

[dber]

In windows 10, dropbox app is up to date. 

All below size was checked in windows explorer (right click -> properties : size)

Dropbox root folder size : 11.7 gb

    subfolder 1 size : 11.7 gb

        size of all files in one of sub-sub-subfolder : 80.5 gb

    subfolder 2 size : 20.3 gb 

Can you please explain how comes ? Dropbox root folder size should be around 105 gb totally. Why 11.7 gb? 

[Frustrated10101]

Dropbox, can you PLEASE provide a solution to the above issue!!?? I am experiencing the same: TOTAL inaccuracy of a folder size and file count for all the contained nested folders and files. This is an OUTRAGEOUS issue. For a file management/synching system, there is NOTHING more important than the integrity of the files which includes file counts and file sizes. Users rely on that information is total critical ways, like relying on a car having 4 wheels. Totally careless to let this slip by. Please provide fix ASAP.

[Walter]

Sorry to hear about this @Frustrated10101 - could you share a screenshot of your problem so I can have a better visual of what's wrong so as to send you the most appropriate information? 

Thanks in advance for your reply and happy Monday!

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