"unsupported path provided" and "Something went wrong on our end" error on the website

[Kenny lin]

I can not open my dropbox folder, and system told me this is [unsupported path provided] 。Does anyone know how to solve it? many thanks.

[ALYearwood]

I am getting the "Something went wrong on our end" error.  I've not experienced this error before.  I note that others had a similar message a month ago, but I do not see how to resolve it.  I cannot access my files. 

[LMF2]

I have the same problem as this thread a month ago https://www.dropboxforum.com/t5/View-download-and-export/Something-wrong-on-our-end-Drop-box-not-wor...

Please need help!! 

[Nicface17]

I'm having the same problem 😞

[Rich]

@Kenny lin @Nicface17 

What operating systems are you on, and what version of Dropbox are you running?

[Nicface17]

Windows 10 Pro, using Dropbox for the web.

[pier457]

Hello,

I can access all my files by windows app, but on we browser i can't and i have following errors : "Unsupported path provided" & Something went wrong at our end"

Any idea ?

Thanks

[drhaas]

Same issue here - not sure exactly when this started. Was fine 2 days ago...

[Rich]

@drhaas @Kenny lin @pier457 @Nicface17 

Can anyone here provide a screenshot of the error, and some more context about what, exactly, you're doing when it occurs?

[pier457]