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Ian Levy's avatar
Ian Levy
Explorer | Level 4
3 years ago

Excel for web: error 500

When I attempt to open Any office document (word, excel, powerpoint) in the web version from drop box, I get a login prompt for office then it puts me on a error500 internal error screen. this issue...
Third Party Integrations
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Web
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Sorry to hear that, Ian.

 

Can you clear your browser's cache and try once more?

 

If you still get the same error, I'd appreciate a screenshot too. 

Ian Levy's avatar
Ian Levy
Explorer | Level 4
3 years ago

 

Disconnected the integration again, cleared the cache, closed the browser completely, then re-added the integration. running into the same problem

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