cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
What’s new: end-to-end encryption, Replay and Dash updates. Find out more about these updates, new features and more here.

View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Image previews not loading or very slow, even those outside dropbox folder!

Image previews not loading or very slow, even those outside dropbox folder!

hasangursoy
Explorer | Level 4

Dropbox is slowing down thumbnail generations on Windows, even when images are not located inside a dropbox folder. This is very annoying and only solution is to exit dropbox while working.

1 Reply 1

Jay
Dropbox Staff

Hi @hasangursoy, thanks for posting today!

 

It’s possible that the Dropbox desktop application is using a lot of CPU cycles or RAM.

 

Could you try the steps in this article to see if they help at all?

 

Keep me posted!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Jay Dropbox Staff
What do Dropbox user levels mean?