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florianleuschner's avatar
florianleuschner
Explorer | Level 3
3 years ago
Solved

Search in Subfolders

Hello everyone, The keyword search within Finder does not work for subfolders in my Dropbox since the last update. It works fine on my local folders though.  Has anyone experienced this before an...
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  • MikeJE's avatar
    MikeJE
    3 years ago
    Hi,

    I have solved the issue.

    I went in to spotlight, privacy settings, told macOS to exclude the whole of the drive. I waited about 30 seconds and then removed the drive from the exclusion list.

    It indexed the files again and they’re now searchable.

    In moving the Dropbox folder, it didn’t kick spotlight in to gear to index the files.
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi florianleuschner and MikeJE, I hope you’re both doing well and apologies for any delays. 

 

Is it OK if I open two tickets for each one of you to investigate this further? 

 

Let me know.

MikeJE's avatar
MikeJE
Helpful | Level 5
3 years ago
Hi,

I have solved the issue.

I went in to spotlight, privacy settings, told macOS to exclude the whole of the drive. I waited about 30 seconds and then removed the drive from the exclusion list.

It indexed the files again and they’re now searchable.

In moving the Dropbox folder, it didn’t kick spotlight in to gear to index the files.

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