cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to learn some quick and useful tips to make your day easier? Check out how Calvin uses Replay to get feedback from other teams at Dropbox here.

View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Search in Subfolders

Search in Subfolders

florianleuschner
Explorer | Level 3

Hello everyone,

The keyword search within Finder does not work for subfolders in my Dropbox since the last update. It works fine on my local folders though. 

Has anyone experienced this before and is there a known solution?

 

Thank you kindly for your help.

 

Florian

 

 

5 Replies 5

Mark
Super User II

What operating system are you using @florianleuschner ?


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

florianleuschner
Explorer | Level 3

MacOS Ventura 13.1 (22C65)

MikeJE
Explorer | Level 3

Hi,

After installing the new dropbox update yesterday I also cannot search within the dropbox folder on finder.

Currently running Ventura 13.0.1.

Nancy
Dropbox Staff

Hi @florianleuschner and @MikeJE, I hope you’re both doing well and apologies for any delays. 

 

Is it OK if I open two tickets for each one of you to investigate this further? 

 

Let me know.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

MikeJE
Explorer | Level 3
Hi,

I have solved the issue.

I went in to spotlight, privacy settings, told macOS to exclude the whole of the drive. I waited about 30 seconds and then removed the drive from the exclusion list.

It indexed the files again and they’re now searchable.

In moving the Dropbox folder, it didn’t kick spotlight in to gear to index the files.
Need more support?
Who's talking

Top contributors to this post

  • User avatar
    MikeJE Explorer | Level 3
  • User avatar
    Nancy Dropbox Staff
  • User avatar
    florianleuschner Explorer | Level 3
  • User avatar
    Mark Super User II
What do Dropbox user levels mean?