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"Something Went Wrong on Our End"

"Something Went Wrong on Our End"

DiamondKesawn
New member | Level 2
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I have been getting this message all morning. Is this happening to anyone else?

Screen Shot 2023-03-17 at 10.03.10 AM.png

 

1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff
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Is the site still experiencing issues for you now? Could you try switching browsers to see if this helps?

 

Otherwise, you can try using incognito/private browsing mode without any extensions running.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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8 Replies 8

Jay
Dropbox Staff
Go to solution

Hi @DiamondKesawn, thanks for bringing this to our attention.

 

What are you viewing on this page, the Dropbox site in general, a shared link, or something else?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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Sheila8
New member | Level 2
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I've been in Dropbox all morning and all of a sudden I get the "Something went wrong on our end error".  I checked and there are no system outages.  What else could this be? I've cleared cache and done everything else I can think of.  

DiamondKesawn
New member | Level 2
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Hi @Jay,

I am on the Dropbox site in general. Upon logging in, nothing comes up. The right side panel just spins and any folder I click on provides me the noted error message.

DiamondKesawn
New member | Level 2
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Same thing on my side. Are you on a MAC? 

Based on some of the other discussions this seems to be consistent with MACs.

Sheila8
New member | Level 2
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On a PC / Chrome

Jay
Dropbox Staff
Go to solution

Is the site still experiencing issues for you now? Could you try switching browsers to see if this helps?

 

Otherwise, you can try using incognito/private browsing mode without any extensions running.


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

DiamondKesawn
New member | Level 2
Go to solution

Mine is back up and running now. Thank you!

Jay
Dropbox Staff
Go to solution

Thanks for the update, let me know if you experience this behavior again!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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    Jay Dropbox Staff
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    DiamondKesawn New member | Level 2
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    Sheila8 New member | Level 2
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