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I'm scanning documents with color on my iOS app, but they're coming out as black and white.
Application Affected scan Device iPhone 16 Pro Dropbox App Version 450.2.2 Question or Issue Suddenly my scans of color documents are black & white even after editing to Original. How can I get the scan of color file to be in color? EDIT: same issue when scanning file with iPad app - scan of color file/photo is black & white even in Original edit setting.
Enable ipadOS Dropbox app for Apple Vision Pro
Dropbox had to explicitly deny iPadOS app from installation on AVP as iPadOS apps are compatible and enabled by default. More than a year later and Dropbox still continues to keep the app blocked. At this point I will have to look at migrating to a different vendor for my cloud storage. I have yet to come up with any reasonable reason why Dropbox would make the decision to block their iPad app from installation on Apple Vision Pro.Can't attach Dropbox files to emails on iOS 15, app version 444.2.2
I'm unable to attach dropbox files to my emails from iphone 15 pro max. I have Dropbox app version 444.2.2 installed. I don't know if this is relevant, but I read that I should go to the "Files" app. When I do that, I see a screen that says at top "ALLOW FILES TO ACCESS" and below that it lists "Apple intelligence & Siri," "Search," and "Cellular Data."
How can I remove items from the Viewed Links section in the Home tab of the mobile app?
Hi and thank you for reading. On my iPhone home screen, there is a section called Viewed Links which has two line items. I would like to delete one of those line items so I never see it again. I don't care about the original. I can't swipe left and when I click, it opens. There doesn't seem to be a Delete option. If I have to delete both, that's OK. Thank you for any guidance.
Typing in the Dropbox mobile app's search bar stops mid word on iPad
I am currently using the app on my iPad 11 inch Air M3 using OS18.6.2. Every time I try to type in the search bar it lets me write one or two letters/numbers and then stops even though I am still typing. I have to keep clicking on the bar to continue typing… Im using the most up-to-date version of the app as there is no option to upgrade on the App Store. Any thoughts?? Its very annoying as I use the search bar all day!The Dropbox Passwords app has some compatibility issues with iOS 26
I have ios 26, the new developer release, and many apps have already issued updates to help them function. Dropbox Passwords seems to be bugging. It freezes up when I press the “…” to edit and change a password on an existing account. If you can escalate this, it would help many of us who have already updated our phones. I will contact Apple as well. thanks
Offline files not available in iOS app.
Hi For the last few days my offline files have been unavailable in my IOS apps (iphone and ipad). Every time I try to access them I get the yellow triangle saying refresh update. I connect to wifi and do this however the yellow triangle stays and when I go to the folders in offline mode they are all empty. I have tried removing the offline files, clearing cache and redownloading but still with the same result. The reason I want to have offline files is so I can use them while I am offline, but the constant need to update or sync them makes it necessary to always be online, which is not always possible eg when travelling. I have updated to the latest version 424.2 and it was working fine for about a day but now it's happening again. Is there any other setting I can try for this?
Pop-up message that someone shared a link with me on the mobile app on both iOS and Android
Hi Hannah I find this post, once I have the same error: "Shared link Soraia [removed] shared ___img245 (37).jpg with you" I don't even know anyone named Soraia. 😅 Also "Dismiss" or "View" buttons and clear cache and history doesn't work. What's the solution? iPhone 13 iOS 18.4 Dropbox 422.2.2 (2/3 devices) But this problem still happen if Install in other iPhone/iOS/Android versions.