Our Community is in read-only mode until April 8th, learn more here. You can still search existing threads or get help via Dropbox Support, the Dropbox Help Center, or Learn.
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Note from the Dropbox Team
Our Community is in read-only mode until April 8th, learn more here. You can still search existing threads or get help via Dropbox Support, the Dropbox Help Center, or Learn.
We want to hear from you
Whether it’s for personal use, education or work, there are a lot of people who use Dropbox differently. We want to know more about how you get the most from Dropbox, and how you make it work for you. We would love to see any tips, tricks or Dropbox features that make your life easier in the comments, to help other Dropbox members. Join the conversation and share your insights below Thank you - from the entire Community teamAmy5 years agoCommunity Manager26KViews15likes51CommentsTell us how you use Dropbox!
We have shared a lot of stories about how we use Dropbox, from using Dropbox to plan a wedding to organizing and planning a project, and now we want to focus on you and how you use it! So, to start, we would love to hear about how, and why, you started to use Dropbox. Whether it was to make sure your photos were safe, or to scan and save your receipts, or to work on a group project, we want to hear about it! Leave your stories in the comments, we want to learn from you - the more we know about how you use Dropbox, the more we can share tips and tricks that make sense for you. Looking forward to seeing your comments below!Amy2 years agoCommunity Manager20KViews11likes35CommentsCapture update
Thank you for being a valued Dropbox Capture user. After careful consideration, we’ve decided to discontinue Dropbox Capture on March 24th. Please note that you’ll still be able to use the screenshot tool through the Dropbox desktop app. After March 24th, you will no longer be able to create new screen recordings, audio clips, GIFs, or videos using Capture. The Capture desktop app—and Capture via web access—will no longer be available. Good news: We’re continuing to add new screenshot functionality within the Desktop app. On March 24th, you will be able to use the screenshot tool to capture the exact part of the screen you want to send. You will be able to add extra emphasis to your screenshots with text, shapes, drawings, and arrows. We understand that your content is important, so know that you will not be losing any of your existing Capture images and videos. To learn more about this change, please read this article.Amy1 year agoCommunity Manager2KViews0likes29CommentsIntegrating Dropbox Paper with Dropbox
Paper is a Dropbox product, but what's the relationship between Paper and Dropbox itself? We're here to tell you! Here are the basics... Can I access my Paper docs from Dropbox? You can access Paper by clicking the Paper tab on dropbox.com or by navigating to paper.dropbox.com. If you don't see a link for Paper and you use Dropbox Business, your team admin may have disabled Paper. Contact your admin to discuss access to Paper. Can I access my Dropbox files in Paper? While you can’t directly access your Dropbox files in Paper, you can link or embed a file from your Dropbox directly in a doc (for example, an image or media file): 1. Click an empty line in your doc 2. Click the Dropbox icon 3. In the pop-up window, select the file you'd like to add to the doc. Do I need to be signed in to Dropbox to access Paper? Yes, you must be signed in to Dropbox to access Paper. If you aren’t signed in to Dropbox, you are prompted to sign in when you visit the Paper homepage. Learn more about using Paper and Dropbox together here. How do you integrate Paper and Dropbox? Do you use both? If yes, how do you leverage both for your own work or to collaborate with your team?AlexisL7 years agoDropbox Staff20KViews3likes29CommentsHow to get started with Selective Sync
Welcome to the Dropbox Community forum! We're thrilled to have you on board, and we want to make sure you get the most out of your Dropbox experience right from the start. Today, we're going to talk about Selective Sync. What is Selective Sync? Well, selective sync is a feature in the Dropbox desktop app that allows you to remove specific Dropbox folders from your hard drive so you can save space on your computer. You can remove the Dropbox folders from your computer without deleting files; the folders you remove from your hard drive remain stored in your account on dropbox.com How to use selective sync Note: To use selective sync, you’ll need to have the Dropbox desktop app installed on your device. To choose which Dropbox folders to store on or remove from your computer’s hard drive: Open your Dropbox desktop app preferences. Click the Dropbox icon in your taskbar. Click your avatar (profile picture or initials) in the top-right corner. Click Preferences. Click the Sync tab. Under Selective Sync (Windows), click Modify or Select folders to sync to this Mac (Mac), click Modify. Check the folders you’d like saved on your hard drive. Uncheck the folders you’d like removed. Click Update. What is the difference between selective sync and online-only? Making your files and folders online-only also helps save hard drive space. These files and folders will still be visible from your computer, but are stored in your Dropbox account online. Based on how you use certain files and folders, they can automatically be set to online-only. That's it! Now you can save valuable space for things that matter most to you, and learn how other Dropbox features can improve your day too! So, what do you want to see from us? Let us know!Amy2 years agoCommunity Manager10KViews7likes18Comments
Android 14: Camera Uploads needs access to storage
Those of you who have this error: 1. In Android Settings, go to Apps. Select Dropbox. 2. Click "Force Stop". 3. Click "Permissions". 4. Click on "Photos and Videos". 5. Select "Don't Allow". 6. Restart Dropbox. Open Dropbox Settings. 7. Click on Camera Uploads. 8. Dropbox will ask you for permission again. Select "Allow All". 9. Done. It's fixed.SolvedJames S.52 years agoHelpful | Level 512KViews22likes16CommentsContent Organization on Dropbox Business
Hi everyone, My name is Youcef, and I'm a Product Manager at Dropbox working on Dropbox Business. My team is currently looking into features to help teams organize better their content on Dropbox Business. I would love to hear your current pain-points with content organization on Dropbox Business, if at all, and any ideas you might have that could make that better for you and for your teams. Thank you so much. YoucefYoucefDropbox5 years agoDropbox Staff18KViews11likes15CommentsTell Us How You Use Dropbox
No two people use Dropbox in exactly the same way. Some of you rely on it every day for work, others for school, creative projects, or keeping life organized - and we love that. We’d love to hear how you’re using Dropbox today - is it something you use once in a while, is it part of your day to day, are there any features you can’t live without? What workflows have you built that save time or reduce friction? And where do you see opportunities for us to do better? Your tips, ideas, and honest feedback really help us to make sure we can share useful tips, and they help other community members discover new ways to get more out of Dropbox too. Share your experience, favorite features, or suggestions in the comments below. Your voice truly helps shape the future of the Dropbox community 😁 The Dropbox Community Team3.9KViews4likes14CommentsExciting news — we’ve launched the new Sync & Storage Dashboard in the Dropbox desktop app!
This dashboard makes it easier than ever to keep your files organized and your computer running smoothly. With just a click, you can: Get a real-time view of your sync status Quickly spot and resolve any syncing issues Monitor and manage how much disk space your Dropbox files are using Adjust your selective sync and storage preferences To open the dashboard, click the Dropbox icon in your taskbar (Windows) or menu bar (Mac), then select your avatar and choose Sync & storage. We’re excited for you to try it out! Please let us know your thoughts and how we can make it even better!Megane Racat6 months agoDropbox Product Manager9KViews6likes14CommentsWhat’s new with Dropbox Backup
We’ve seen some threads from Community members about how you use Dropbox Backup and we are here with an update and some info you might like to know. The team saw your feedback and have changed some things, so keep reading to learn more about Dropbox Backup. Back up a computer with Dropbox Backup With Dropbox Backup, you can select which computer files and folders you’d like to back up to the cloud. After the initial backup, any changes you make to files and folders on your computer will reflect in Dropbox Backup. Log in to dropbox.com. Click the grid icon in the top-left corner. Click Backup from the list that appears. Back up an external hard drive with Dropbox Backup Once you plug in your external hard drive and agree to back it up, your files will get backed up to Dropbox Backup. After your external hard drive files are backed up, you can access them from dropbox.com/backup/all. What’s new with Dropbox Backup? Previously, Backup files were moved into your Dropbox account. Now, based on your feedback, your files will stay in the same place. This means that the updated version of Backup won’t allow you to access other computer backups from your Dropbox folder, they stay on your computer, but you can restore your device if it fails. Additionally, you can: Rename your backups. You can customize the name of your device backup so you can distinguish between multiple backups. Select any folder within your computer’s home folder to back up, including subfolders. You’re no longer limited to folders like "Documents", "Desktop", and "Downloads" Schedule when your device backups occur. View progress of your backups. You can check the percentage of your backup progress to get more insight into your backup completion. Make the most of more options to kick off your backup restoration—from either the web or your computer. Thank you for your ongoing feedback!Amy1 year agoCommunity Manager5.6KViews4likes14Comments
