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Cannot open photos files (*jpg, *.jpeg, *.png)
Hi,
I have problem with opening of photos files, stored on Dropbox.
Browser
Using browser logged to Dropbox in preview phase, getting message "Couldn't preview this file",
after downloadin...
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorSorry to see that you're having this issue, carlosc9.
Just to confirm, are you uploading the photos by opening the Dropbox app and tapping on the '+' icon?
Or by sharing the photos to Dropbox through the Photos app?
Dear all,
Since I have problem also with some other filetypes, not only photos (*.jpg), I investigate more, and I found the "same point" of issues.
All files, which are corrupted was changed at the same time :
Information
Modified : 28 April 2020 at 17:47.
All files, which are damaged are modified at this time. There are *.jpg, *.xls, *.xlsx, *.pdf.
At this moment files are modified only inside Dropbox area on my harddrive, out of Dropbox area there no any file on my hardrive damaged.
It looks like something was demaged inside Dropbox storage. Is it some how restorable or recognizable, what was executed at that moment.
Let me know,
Thanks,
Regards, Tone
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