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Chrome reporting dropbox as an incompatible application
Receiving this error from chrome whenever i open chrome:
Hey folks ( office11 & chriscsullivan)!
Thanks for reporting this problem here. Without you, other customers could've experienced the same issue.
I have already relayed all the details of your problem to our engineering team. From this point onwards, they’ll evaluate the problem and work toward a solution.
I can’t say exactly how long this will take, however, I’ll keep a close watch on the team’s progress and I will let you know more info as soon as I have an update.
Thanks for your diligence and patience in regards to this matter and enjoy the rest of your day!
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Hi,
This is a Chrome-specific error message so switching browsers is not really helpful. It's only shown after restarting Chrome and Chrome always launches in default mode, not incognito. Certainly have plenty of extensions but they shouldn't cause that problem.
As I mentioned, I didn't see any problem outside of Chrome complaining that there's an incompatibility so I guess there's just some sort of check that either Chrome or you guys introduced that wasn't there before.
Thx
- Lusil
Dropbox Staff
Alexandra4To provide some background, this doesn't affect the performance of your Dropbox desktop application. However, we're aware that this Google Chrome notification causes confusion and we have confirmed that this will be resolved in a future version (v69) of Chrome.In the meantime, you can open up another tab in Chrome and close the tab with the notification. Alternatively, you can install the beta version of Chrome from https://www.chromium.org/getting-involved/dev-channel.We'll post any important updates about this issue in this forum thread.Yes Chrome became very unstable the moment I loaded Dropbox. It is more stable now I removed the installer program but still is crashing without any warning and frequently. Why? I have no idea unless there is some bad programming and both programs are using the same memory locations.. or one of the programs is not scrubbing the memory locations when it clears that space? (thats usually the cause so a programmer told me..
)
Is there an update on this issue yet? The warning came on today when I restarted my computer.
I also got the message today.
I'm now in this group too...
Seems like DROPBOX support is going to need to make contact with GOOGLE and get an answer...
And please stop saying to use another browser.
I have all my stuff set up to run out of Chrome and even multiple profiles for different business I participate with.
Maybe a remote session to a user's WS to drill into the settings, registry, etc...
Please post a solution soon.
Thank you.
Jeff-C-SFL; if you read three posts up, you see it's going to be fixed in Chrome v69. Current (as of today) official release is 68. You either have to wait a bit, or update Chrome to beta channel.
@dropbox team; Win10-64, nb_NO locale, Chrome 68.0.3440.106; happens in my end as well. Think it even prevented me from restoring a session after Chrome crashed (the "restore previous session" was sort of hijacked so I had to recover manually).
I don't see that msg... but I am satisfied with the answer.
Thank you.
-JC
Dropbox was updated on August 28, 2018 to this version: 56.4.94 and it keeps crashing Chrome from time to time. Chrome Error Message for crash says Dropbox is causing and the app must be uninstalled. So I did. Now I no longer have the same problem. That is why I am writing this conversation. Any solution?
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