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ckjmm's avatar
ckjmm
Explorer | Level 4
3 years ago

Clicking online-only files in new Dropbox (cloud storage location version) doesn't work

When you click on a file that has never been synced, MacOS tries to open the file using Dropbox as the default app which results in the file not opening. For a .jpeg you have to go into Get Info and ...
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SamPT's avatar
SamPT
Helpful | Level 7
3 years ago

@Walter   Ticket shows closed in your system, but the issue is still not resolved

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi SamPT, have you tried to respond back to the ticket? You should be able to continue troubleshooting, with the agent that's working on your case. 

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