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Deleted Files on pc
I have had dropbox for a while and mainly use it to transfer pictures and such to and from devices, However, when I updated dropbox on my computer there was an option to sync files. Not really paying attention I agreed and now my ALL of my Documents and Downloads have backed up on Dropbox. I dont have an option to remove the backed-up file but can delete the files within, however when I do that they also dele from my computer. I just want to remove this sync and delete the files from Dropbox and keep them on my pc
UPDATE. I THOUGHT I UNCHECKED THE STUPID OPTION AND IT DELETED ALMOST EVERYTHING IN MY DOCUMENTS AND DOWNLOADS FOLDERS.
Restored most of the deleted files from dropbox's deleted folder online. No option for that on the app. Still highly recommend an option to maybe NOT delete everything from your computer just so there a reason to fill up the Dropbox online storage forcing people to pay for the larger size. Instead maybe, just maybe, add an easily accessible option to not do that. Thanks
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- Megan
Dropbox Community Moderator
If you're using a plan that allows you to use Rewind, then feel free to Akerke Maulenbay.
In the meantime, can you let me know if you get any errors when trying to recover content from the events page?
You can click on the blue link to open the event details page. For larger events this page will list all files included in it. For most deletions, you will be able to recover the files from this page.
No, I was using the free version. But if rewind would help I will buy to recover files.
The problem is - it says files do not exist.
Yes, I see that I can recover SOME of them. But I need almost all of them. And those I need the most "do not exist'. But I can see them as "deleted" on the events page.
Rewind is not working.
- Jay
How long ago were the files deleted from your account, was it longer than 30 days ago?
No, it was a week ago.
- Jay
Just for clarification, if you try to recover some of the files, do you get any specific error message?
Yes, it says files do not exist. Also, they are visible but I cannot click on them
- Jay
Could you attach a screenshot showing what you mean by 'they are visible but I cannot click on them'?
1) Files that I can see and download:
2) Files I can see but cannot download:
3) Folders with files (4754, for example) that I see but do not exist when I click on them:
This happens when I click on them (the red notification)
- Megan
Thanks for the update, Akerke Maulenbay!
Was any of this content shared? Have you taken a look into your sharing tab too?
I can also see that you're using a Professional trial, so you could always contact our Support team about this.
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