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denwahwoo's avatar
denwahwoo
Explorer | Level 3
3 years ago

Desktop App Notifications not taking me to comments...

Hi all,   In the last week, any new notifications I get for comments on a shared file, still show in my app (taskbar pop-up) but when I double-click the notification, it takes me to the shared file...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi denwahwoo, thanks for the added info! 

 

Can you let me know which version of our app you use on your end? 

 

In order to find this, you can locate your Dropbox icon. It would be on your task bar, next to your WiFi and hover your mouse there. That should give you some numbers. Can you share them with me? 

 

Also, did you notice this behavior on specific file types, or is it not consistent? 

denwahwoo's avatar
denwahwoo
Explorer | Level 3
3 years ago

HI Megan,

 

yes of course, those numbers are 169.4.5684

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