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tl015's avatar
tl015
New member | Level 2
4 years ago

Dropbox Notification saying file is open in google sheets

Hi, I'm having trouble opening a file in excel online.  When attempting to open the document, I receive a notice that says that the file is currently open in google sheets so I can only view in excel...
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Daphne's avatar
Daphne
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago
Hey tl015, thanks for reaching out to us here!

That does sound like a rather strange error, would you mind sending me a screenshot of that?

Also, if you restart your browser, or use another browser altogether, do you still get the same error?

Looking forward to hearing back from you!

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