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TrueSky's avatar
TrueSky
Helpful | Level 5
4 years ago

Dropbox stuck on downloading

My client has given me access to their dropbox which has a bunch of very large files in it that I can download and edit. We keep running into a very annoying problem. I have to be selective about s...
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mandelko-work's avatar
mandelko-work
New member | Level 2
3 years ago

My system keeps howing that Dropbox is downloading 2 files. However it has been showing this for over 4 days and I cannot see what files it is having an issue downloading. How to I see what the problem is?

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey mandelko-work, thanks for letting us know about this.

 

If you click on your Dropbox icon, then on your profile pic/initials and then on 'view sync issues', do you see anything reported there?

 

Also, what's your computer's OS and version and the version of the Dropbox app?

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