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bigadorf's avatar
bigadorf
Explorer | Level 4
5 years ago

Dropbox suddenly stopped working with Safari on my Desktop

Started having problems today with Dropbox not working properly on my IMac desktop. Mobile devices work fine When I open up Dropbox from my menu bar, I have trouble opening up any files , Recent, Ho...
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bigadorf's avatar
bigadorf
Explorer | Level 4
5 years ago

Good morning. Yes it is when I try to click on the globe icon.

Using Version V121.4.4267.

Status says up to date

Safari Version 11. 1.2.

I set my default browser to Chrome versus Safari and everything seems to be working fine now. Obviously there is a problem with Safari.  Not an ideal solution for me, but it is a workaround.

Interesting that today, when I started up my computer the dropbox logo was no longer in the Menubar.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago

Thank you for all the info bigadorf! 

Since the message wasn't present when you used Chrome, then it's a browser focus issue. If I were you, I'd try clearing cache on Safari. 

You can also restore the browser to its default settings, to see if this does the trick.

Cheers!

  • jaystanley2's avatar
    jaystanley2
    New member | Level 2
    5 years ago

    Hi there

    I am having this exact same issue.

     

    I get the same error images of the user who posted the pictures.

    and everything works fine on chrome.

    I deleted the cache in safari, restarted it, restarted the comp.

    It even gave me another error code for trying to reply to this thread in safari, i had to move over to chrome and log in and then reply to you.

     

    Is there anything else that can be causing this?  definately looks like a safari issue.

    please help

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