Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
yarkinzhan
3 years agoExplorer | Level 4
Embed video code. video not playing on iPhone (Safari, Chrome)
Hi, Dropboxcommunity! I have the following problem: I embed the code on the website to play the video: <video width='100%' autoplay='true' playsinline='' loop='true' muted='true\'> <source src...
yarkinzhan
3 years agoExplorer | Level 4
Important note!
If I try to open a link on iPhone (safari, chrome) I see an error (see attachment)
tparaizo
3 years agoNew member | Level 2
Solution:
On the iPhone, browsers, especially Safari, use the bayte range "mechanism" to load media (videos and images, for example). The default dripobox file sharing urls do not allow this type of call. I spent a long time with the same problem, and the solution is very simple:
Change the sharing url from "www.dropbox.com" to "dl.dropboxusercontent.com".
Ex:
URL: https://www.dropbox.com/scl/fi/nai9ek3ssssbz53ctjivenolt/sdsddss_20230926_203135.mp4?rlkey=sasaa&dl=1
to https://dl.dropboxusercontent.com/scl/fi/nai9ek3ssssbz53ctjivenolt/sdsddss_20230926_203135.mp4?rlkey=sasaa&dl=1
Do this for videos and images, and everything should work fine in Safari, and in other browsers (Android, PC, etc.).
- Walter3 years ago
Dropbox Community Moderator
Hey yarkinzhan - sorry for the nudge here, but did tparaizo's suggestion work out for you?
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!