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Error 500 when attempting to sign in on the site
i am getting an error 500 when i try to sign in
ive already cleared my cache and tried using a different browser
i submitted a bug report using the "self serve tool" and received an automated response to use the "self serve tool"
this has been going on since yesterday and i dont see any outages listed on the outages page
someone please get back to me asap with a resolution
107 Replies
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ME TOO! I need to get acces to my files ASAP please
- Thanks for the updates!
- Same problem here, but only when trying to log into one of my Dropbox accounts. Windows syncing seems to be down for all accounts.
And it's back again! Login ok, sync ok.
- Mark
Super User II
Dropbox has been having service impacting issues today.
All, however, have now been resolved: https://twitter.com/DropboxSupport/status/919191619445784579
Just to try and keep things tidy (and so in future others dont use this thread) I'm going to close it. If you need any more help in the future please do start a new one though! Going to www.dropbox.com brings back a 500 error. Anyone else not able to get t their files via the web?
T
- Megan
Dropbox Community Moderator
Hi tmongiello, thanks for posting to our Community!
As a first step, can you try clearing your browser's cache, and also try a different browser to see if the same thing happens then?
If yes, could you then send me a screenshot of the error, please?
Let me know, and we'll take it from there.
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