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BasicUserDE's avatar
BasicUserDE
Explorer | Level 3
3 years ago

Excel file downloaded from Dropbox does not open

I have recently started experiencing the following (on a Windows 10 Enterprise, Version 20H2 and OS build 19042.1526 machine). When I download an Excel file from Dropbox and want to open it locally (...
desktop
Error Messages
Microsoft Office
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windows
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago
Hey BasicUserDE, sorry to hear you're having issues with this. 

Could you please send us a screenshot of the exact error you're getting in order to have a visual as well?

Also, how exactly are you downloading the files? Are you using the website or the desktop app by any chance?

Any additional information is more than welcome!

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