We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Solved
File password not recognised-Dropbox says it's wrong
I have a Word file on my desktop computer and it has a password. I uploaded it to Dropbox and the file was uploaded successfully. When I double-click on it to open it, Dropbox can see there's a pas...
Hi IreneD, it sounds like this file has a password to prevent it from being edited.
In general, you can't open or edit password-protected Office files via the site, so they'd need to be downloaded.
Jay
Dropbox Community Moderator
Dropbox Community ModeratorHi IreneD, it sounds like this file has a password to prevent it from being edited.
In general, you can't open or edit password-protected Office files via the site, so they'd need to be downloaded.
Thanks Jay for your confirmation that password protected files can't be opened directly on the Dropbox website.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
