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Alex Andru's avatar
Alex Andru
Helpful | Level 5
3 years ago
Solved

Files are opening very slow in the Dropbox folder

Hello, Suddenly the folders in Dropbox started to open extremely hard. I have to wait over 15 seconds to open any folder. I uninstalled and reinstalled dropbox but the same thing happens. PC, windo...
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  • Alex Andru's avatar
    Alex Andru
    3 years ago

    Hi, thanks for the reply.
    I have been using dropbox for over 8 years and I have never experienced this.
    I have free space, on other computers it works normally, but on the PC it clearly had a problem for 2 days.
    I tried a lot of options, but I didn't succeed.
    Finally, I checked which programs were installed/updated in the last few days and I noticed that iCloud had an update. Then I entered it and saw that it also works as hard as dropbox.
    I uninstalled icloud and dropbox works fine now.
    I can't explain it but I'm glad it works...

Alex Andru's avatar
Alex Andru
Helpful | Level 5
3 years ago

Hi,

 

Yes, I already had iCloud installed and it was just an update to it. 

I want to mention the fact that iCloud opened just as slowly. I checked this before uninstalling it completely.

In conclusion, I was saved by the fact that I looked for any updates that had been made since the dropbox started to work very hard.

 

Thank you

Graham's avatar
Graham
Icon for Community Manager rankCommunity Manager
3 years ago

Hi again Alex Andru,

 

Thank you for your quick response. This is very helpful feedback for us and I will pass it along to the relevant parties to make sure it is looked into. Would it be OK with you if I accept your initial response about finding the issue and fixing it as a solution. This may help anyone who visits the Dropbox Community with a similar issue.

 

Thanks again!

Graham

  • Alex Andru's avatar
    Alex Andru
    Helpful | Level 5
    3 years ago

    yes, of course, do what you think is necessary.

    I was desperate because I didn't know what was happening. Don't let others suffer if they have the same problem 🙂

     

    Thank you, I wish you a good day!

    Alex

    • Graham's avatar
      Graham
      Icon for Community Manager rankCommunity Manager
      3 years ago

      Perfect, thank you very much!

       

      Hopefully, your response will help some others, too.

       

       

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