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hanser007's avatar
hanser007
New member | Level 2
17 days ago

I can't locate some of my Dropbox folders between device. Sync miscommunication?

I'm having multiple folders not showing up on various devices.  It really is a bit of a mystery as to which ones are included and excluded.  Devices are up to date and dropbox is synced.  Folders are...
desktop
Mobile
sync
Web
itahoki's avatar
itahoki
Helpful | Level 6
17 days ago

Had the same — everything shows on the web, but my Explorer/Finder looked empty. For me it was a combo: my phone was logged into a different account, some folders were online‑only (they had a tiny cloud icon and weren’t downloaded), Dropbox on the PC was paused for ages, and one folder was a shared one I hadn’t actually accepted. Switched the online folders to local and resumed syncing — suddenly everything reappeared.

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