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I'm getting an error when opening a PDF file
Anyone know why I am getting this error message when I try to open a PDF file?
Hmmm… can't reach this page
It looks like the webpage at file:///C:/Users/Sandy%20Dombroski/ATD%20Building%20Group%20Dropbox/ATD%20Building%20Group/2024%20Bills/1TO%20BE%20ENTERED/1SANDY%20TO%20ENTER/84%20Lumber%20%232305-492496%20burrell.pdf might be having issues, or it may have moved permanently to a new web address.
5 Replies
- Mark
Super User II
Where and how are you accessing the file?
If its via a shared link then the file is referencing a file stored locally on (what looks like) Sandy's machine. She hasnt created the links correct in the file.
- Thanks! So, this just started randomly happening. Was working fine and then all of a sudden I get this error message. I can access Dropbox via web but this error comes up when I am on desktop Dropbox. Also getting an error with an excel sheet I just tried to open.
- Megan
Dropbox Community Moderator
Hey SandyDombroski, I hope you're doing well!
Is that a shared link that you created, or that someone else shared with you?
Have you tried a different browser in order to access it, by any chance? As for the Excel file, is it in your account, or is it also a shared link?
If you have any screenshots, feel free to send them over.
Thanks a bunch!
This is what I get when I try to access this excel file, that I created from another computer. I have never had trouble pulling files up on this PC though.
My PDFs are now magically working!!! So I am good on that.
- Walter
Hey SandyDombroski, could you try making the file available offline before trying to open it on your computer?
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