We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
skystep
3 years agoExplorer | Level 3
In dropbox on the web my desktop folder redirects to backup
I use dropbox on my Mac and activated the option to have my desktop local filder saved in dropbox. When I try to use files from my desktop on other computers I connect to the website and select my d...
skystep
3 years agoExplorer | Level 3
Thanks @megan, for your quick answer
I did not enable backup (on purpose)
I just enables this option (sync/select foders/desktop/My MAC...) which created an alias for my local desktop
When I visit dropbox.com I can see tris folder :
The problem is : when I select this My Mac ... folder in the browser it redirects to the backup section (after a few seconds) :
Inside the mac dropbox app here is the backup screen :
Not clear for me if it is enables, but there is no option to disable backup either ?
What I want is no backup option, just the ability to get my files from dropbox when I need them.
Thank you for your help.
Alex
Walter
Dropbox Community Moderator
3 years agoHey skystep, sorry to jump in here, but it seems that you somehow enabled the Dropbox Backup feature indeed.
Could you try these steps to disable it?
- skystep3 years agoExplorer | Level 3
Thanks Walter,
I don't think I activated backup.
Here is my screen from backup configuration.
There is no disable option.
- Hannah3 years ago
Dropbox Community Moderator
Is that the same thing you see when you try to disable the backup feature from the backups page online, skystep?
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!