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Solved
Mac Download Issue: Dropbox Video Stops at 90–95% and Freezes in the end
Device (Mac M1) Operating System/Browser (if using the web) macOS15.7 Dropbox Browser Version in chrome
Question or Issue
I have a large video file (about 2 hours, 39 Gb). On the Drop...
thanks you! Finally I download Dropox app in my mac and I download from the cloud dropbox and I was be able to watch the full video, thanks you!
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHi there, Marcelopuravidamedia, let's jump right into this!
I'd like for us to test a couple of things, and examine if the freezing part is coming from your video player, or if the file hasn't been downloaded correctly.
As a first step, can you check the file's size online, and then compare it to the one downloaded to your device?
If I were you I'd also use a different browser to download the content, just to see if this changes things at all. One more thing I'd like for you to check is if there's any difference when you open the file on a different video player other than QuickTime. Can you give this one a go?
Keep me posted, and we'll take it from there!
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