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Forum Discussion
Solved
Mac Download Issue: Dropbox Video Stops at 90–95% and Freezes in the end
Device (Mac M1) Operating System/Browser (if using the web) macOS15.7 Dropbox Browser Version in chrome
Question or Issue
I have a large video file (about 2 hours, 39 Gb). On the Drop...
thanks you! Finally I download Dropox app in my mac and I download from the cloud dropbox and I was be able to watch the full video, thanks you!
thanks you! Finally I download Dropox app in my mac and I download from the cloud dropbox and I was be able to watch the full video, thanks you!
Theresa
Community Manager
Community ManagerHi there Marcelopuravidamedia and welcome to the Dropbox Community! 😊
I am glad to see your issue is resolved - downloads stalling right at the end can be especially frustrating, so it’s great to hear your video was finally able to complete without freezing. Thanks so much for coming back to update the thread as well... it really helps others who might run into the same behavior!
By the way, I’m Theresa 👩💻, one of the community managers here at Dropbox HQ. Since you’ve been downloading and working with video files on your Mac, I’d love to know… how do you usually use Dropbox? Is it usually to watch videos or do you work a lot with film/creative media? I’m always curious to hear how people fit Dropbox into their day-to-day.
Looking forward to hearing more,
T 😺 (Dropbox Community Manager)
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