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Forum Discussion
Tim T.13
4 years agoCollaborator | Level 9
Request: All files available offline by default
Moving the Mac to the new File Provider is great - very happy this is finally happening and support on the new M1 is much better. Kudos!
Feature request: Really miss the feature to have Dropbox...
- 3 years ago
Hi everyone, and thanks for your patience.
We're re-launching the option to choose the default status of synced files in the Dropbox desktop application (in the Preferences > Sync tab) for users of the newer File Provider version.
It should be available to you shortly. If you haven't received it yet, make sure to update your desktop app, and let us know if you have any questions!
Rich
Super User II
4 years ago
firebergmusic wrote:
I wonder, does "new files," in this case, only refer to newly added to dropbox, not newly selected for sync?
Correct.
I go into selective sync to download it to the device. Then, since the setting is broken I have to go back to finder, find that file, right click it and click it again to it make it offline.
This is the intended behavior. When you check a folder within the Select Sync settings, it will be added back to your local Dropbox folder as Online-only. You then need to mark the folder as available offline.
Btw, I don't really understand Synced-Online Only, anyway. Why do people want to see files on their finder that they can't open?
Because they can open them.
The way the feature (previously known as Smart Sync) is supposed to work is that if you have a file marked as Online-only and try to open it, Dropbox will first download the file and mark is as Available (previously known as Local) and then the file would open as it should. This still works as expected, at least on a PC, but I think it's been an issue on a Mac. I'm not certain as I don't use Mac. One change from Smart Sync is that there are now three states for a file; Available, Available Offline, and Online-only. Previously with Smart Sync it was just Local and Online-only.
Cp2022
4 years agoHelpful | Level 5
Is there a super user who uses Mac and can weigh in here? This is a nightmare. New Mac, weird new DB interface, files unavailable. I live in the developing world and move in and out of internet connectivity. Even when I'm online, it's very slow compared to the west... and syncing can take days.
I'm now moving between my new mac and my 'older' mac to access files which is far from ideal.
I need all files available offline, as they always were in the past. I've been a paid DB user for many years and it became part of my workflow. That's now broken. Please fix this and tell us how to configure in plain-language instructions (not access Root, etc. etc.) Because if you don't, many of us will look for other cloud solutions as we have nothing to lose if DB doesn't work.
- Cp20224 years agoHelpful | Level 5
Update: https://bigtechquestion.com/2022/06/14/software/apps/force-dropbox-to-sync-all-files-mac/
This worked!
- DolphinU14 years agoHelpful | Level 7
Problem is, the current version of Dropbox doesn't look like the website you linked to. On my Dropbox, in sync preferences there is NO "New Files Default" option.
- Nicolas de Jong4 years agoHelpful | Level 5
Exactly. It seems the above article is about the Intel implementation of Dropbox on Mac, not the M1 implementation. See the differences, left is the article, right shows my settings:
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