Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Tim T.13
4 years agoCollaborator | Level 9
Request: All files available offline by default
Moving the Mac to the new File Provider is great - very happy this is finally happening and support on the new M1 is much better. Kudos!
Feature request: Really miss the feature to have Dropbox...
- 3 years ago
Hi everyone, and thanks for your patience.
We're re-launching the option to choose the default status of synced files in the Dropbox desktop application (in the Preferences > Sync tab) for users of the newer File Provider version.
It should be available to you shortly. If you haven't received it yet, make sure to update your desktop app, and let us know if you have any questions!
jdag
3 years agoExplorer | Level 4
Odd that you are having the recurring problem. I am on the latest version of MacOS, and I did have to "make available offline" 1 other time after some OS or Dropbox upgrade along the way, it has otherwise "stuck" for me and worked perfectly as Dropbox had worked for years.
LivePaola
3 years agoHelpful | Level 6
Hello, after thinking I'd fixed it I am having the same issue again.
My Mac was updated with the latest Monterey version (it is a 2016 machine so it won't go further than Monterey), I had to look for Dropbox and select "Make available offline" again, and a few seconds later the error message storm started again.
Really disappointed...
- Walter3 years ago
Dropbox Community Moderator
Hey LivePaola, sorry to hear about this.
Could you send us a screenshot of the error you're getting and make sure to include the desktop app's version and status as shown in your menu bar at the moment?
Also, where's your Dropbox folder located as shown in the app's preferences under the Sync tab?
- LivePaola3 years agoHelpful | Level 6
Hi,
the Dropbox version is "174.4.5852 - Up to date" and the status is "Everything is up to date" (after I rebooted the Mac, which was required after hundreds of error messages).
The Dropbox folder location is
/Users/[myname]/Library/CloudStorage/Dropbox.
The OS is MacOS Monterey 12.6.6.
I cannot take a screenshot when the error message storm is going on because the machine seemingly cannot execute any other process, but here is a picture I took with my mobile.
Thank you and warm regards!
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!