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Some "Available offline" files become online-only on their own, on my Windows device.
Hello,
I am using a Windows operating system and have set my "Dropbox" folder to be "Available Offline".
Initially, all the files were successfully downloaded to my computer, allowing me to acces...
Thank for the fast responding!
We all using windows 10-11, with dropbox version 194.4.6267.
We are sharing credentials.
To provide further clarity, allow me to elaborate on the scenario:
We have an external client who shares a folder with us via folder sharing, rather than user privilege sharing. This shared folder is designated as "Available offline." When the external client edits a file within this shared Dropbox folder, the changes are automatically synced to my computer, and the file is downloaded without any issues.
However, complications arise when one of our employees, who shares the same user privileges with me, moves the edited file from its original location to another folder. This destination folder is also set to "Available offline." In this case, the file fails to synchronize on my end, and it isn't automatically downloaded to my computer.
It appears that files edited directly within the Dropbox folder are synchronized and downloaded automatically. Conversely, files that were originally available offline and are subsequently "replaced" or moved within the shared Dropbox folder do not trigger an automatic download on my computer.
Tom
Hello Tom,
In Dropbox preferences under the "Sync" tab:
- Is "Save hard drive space automatically" set to "Off"?
- Is "New files default" set to "Available offline"?
Thanks,
Andrew (DBoxTips)
there is no "Save hard drive space automatically".
under sync-> Storage of new files: i choose "Available Offline"
- Hannah
Dropbox Community Moderator
And do you see the same behavior, if the move is done both through the desktop app and the Dropbox website website?
Does it affect all file types (.docx, .pdf, .jpg etc.) or specific ones?
Hannah wrote:And do you see the same behavior, if the move is done both through the desktop app and the Dropbox website website?
Does it affect all file types (.docx, .pdf, .jpg etc.) or specific ones?
Me and my client using only desktop app, that how files sync to my computer.
My files is extension ".mdb"
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