Forum Discussion

mouwe5's avatar
mouwe5
Explorer | Level 3
2 years ago

Some "Available offline" files become online-only on their own, on my Windows device.

Hello, I am using a Windows operating system and have set my "Dropbox" folder to be "Available Offline". Initially, all the files were successfully downloaded to my computer, allowing me to acces...
desktop
Download
View
windows
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey mouwe5, thanks for the additional info.

 

Do files sync to your computer as normal in general?

 

What's the app's exact sync status, when you hover over the Dropbox icon?

mouwe5's avatar
mouwe5
Explorer | Level 3
2 years ago

Yes, all the other files sync normaly.

 exact sync status: "Up to date"

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!