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RosendoJose's avatar
RosendoJose
Explorer | Level 4
4 years ago

'Something went wrong from our end' error on the web.

Since yesterday I can't acess my Dropbox account files from my home computer. So, the files in this computer are not yet updated because I made some alterations before from my work computer. Ho...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi Yulia605 & RosendoJose, thanks for posting here! 

 

Does the error remain today when you try to access our website? Have you tried a different browser, or an incognito tab on your current one? If not, feel free to give it a go, and let me know.

 

Don't forget to send me a screenshot of the error message, in case you still see it pop-up.

 

Thanks!

RosendoJose's avatar
RosendoJose
Explorer | Level 4
4 years ago

Good morning, Megan,

I use Opera browser and I continue to see the error message 

However, I tried Chrome browser (I didn't try it before) and... there is no access problem. I can see and access all files.

May it help you to recognize and to solve the problem?

Thanks for your colaboration.

 

 

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