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Square box in photos tab in the mobile app on Android
Hi, I am new to the community so please forgive me if I'm in the wrong segment. My queries is when I open the photos section on my Android app a square box appears & stays there. A little segment rot...
- Update is out and resolves the issue. Thanks.
Walter
Dropbox Community Moderator
Dropbox Community ModeratorYou should be able to see a camera icon in your reply's box that allows you to attach a screenshot pgheery
Just note that if you're on a mobile device, you might need to request the desktop version of the page to bring that button up.
Hi Walter, attached is the screenshot mentioned previously.Screenshot
- I have the same issue, cleared data, and uninstalled the app, reinstalled still same issue started 24 hours ago just before the last app update. I've updated the app, I've got no os updates to do running the flagship Samsung S24 works fine on my ios device. Tired leaving it on the screen and still nothing drop box it self is working just the photo box section never loads it's stuck in a loop of the box animation. I am using the beta version so not sure if this is possible the issue?
- Further test, I removed the beta test and installed the public version still same issue my last update was on the 18th from Dropbox and the issue started two days before this. Looking at my logs.
- Public App version 383.1.4 looks like the beta the same version as well. phone model is sm-s928b/ds running android v.14 One UI v6.1
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