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Forum Discussion

pgheery's avatar
pgheery
Helpful | Level 6
2 years ago
Solved

Square box in photos tab in the mobile app on Android

Hi, I am new to the community so please forgive me if I'm in the wrong segment. My queries is when I open the photos section on my Android app a square box appears & stays there. A little segment rot...
Android
Error Messages
Mobile
Preview
  • scdesigna's avatar
    scdesigna
    2 years ago
    Update is out and resolves the issue. Thanks.
EMCrash's avatar
EMCrash
Helpful | Level 6
2 years ago
Further test, I removed the beta test and installed the public version still same issue my last update was on the 18th from Dropbox and the issue started two days before this. Looking at my logs.
EMCrash's avatar
EMCrash
Helpful | Level 6
2 years ago
Public App version 383.1.4 looks like the beta the same version as well. phone model is sm-s928b/ds running android v.14 One UI v6.1
  • pgheery's avatar
    pgheery
    Helpful | Level 6
    2 years ago
    Hi EMCrash, looks like our issues are very similar, my App version is 382.2.2,
    Phone model is SM-A528B/OS,
    One UI version 6.1
    Android version 14
    Thanks for the info, let's hope the Dropbox team can help sort the issue.

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